With managed IT services from a highly-certified partner with full-stack capability, you can leverage new opportunities that drive productivity.
The right IT focus is key to unlocking your full business potential. Based in Sydney, our always-on managed IT solutions bring customised, cost-effective and scalable support to clients across Australia. As an extension of your team, we will ensure your technology evolves with your business. Let’s enhance efficiencies, minimise downtime and take your growth to the next level.
At FOIT Group, we blueprint, build, secure and support all facets of IT infrastructure.
Benefits for your business
Architects of IT excellence
We pride ourselves on delivering attentive and agile client service, which is why all managed IT services are backed by a fair Service Level Agreement (SLA).
With a dedicated account manager and skilled technicians on hand at all hours, you can rest assured knowing your system will be taken care of within an agreed time frame and to the highest standard.
Unlock your full business potential with managed IT services
IT Support & Service Desk
Empower your employees, safeguard your systems and facilitate your long-term strategy with business IT solutions in Sydney.Learn more
Microsoft 365 & Azure
Embolden your teams to operate remotely from any location using our Microsoft Secure Modern Workplace solution.Learn more
Devices & Infrastructure
Benefit from more efficient and resilient IT infrastructure today.Learn more
Business Continuity & Disaster Recovery
Utmost assurance, confidence, and integrity of your mission-critical business data.Learn more
Frequently Asked QuestionsTop
What are managed IT services?
The term ‘managed IT services’ refers to outsourced and ongoing technical support to meet a range of business requirements. Encompassing proactive monitoring and maintenance, expert problem solving and professional device management, these services are designed to keep your system functioning at peak performance.
As an extension of your team, we will continually pinpoint opportunities to maximise productivity and minimise downtime due to unforeseen technical issues. Structured to take the stress out of your IT, our managed services are backed by a Service Level Agreement so that you can be confident in your costs and expected outcomes.
Sound like the right solution for your business? Let’s chat!
How do managed IT services differ from traditional IT support?
In the traditional sense, IT support takes a ‘break-fix’ approach: when a technical issue arises or a device malfunctions, you call in your IT support provider to solve the problem. This reactive process can lead to downtime and high repair costs that could have been avoided.
In contrast, managed IT services are inherently proactive, involving hands-on IT support that identifies and prevents potential problems before they impact your business. To access these benefits, you will pay a fixed monthly retainer fee instead of ad hoc charges.
What do Cloud managed services involve?
Cloud managed services refer to the outsourced technical support and ongoing maintenance of computing software that is used and accessed via the internet. With a dedicated IT provider taking care of all licences, monitoring, backups and configurations, you’ll have more time to focus on running your day-to-day business.
Thanks to fixed retainer fees tailored to your precise needs, our Cloud managed services are typically more cost-effective than engaging an in-house IT specialist.
Why do I need managed IT services?
Managed IT services can equip your business with the tailored backup and recovery solutions, strong cyber security measures and seamless Cloud storage and hosting it needs to succeed in today’s increasingly digital landscape. The advantages of always-on IT support for your business are threefold: more time, cost savings and technical innovation.
Firstly, both technical and non-technical employees can spend too much time on routine IT upkeep. While critical, these tasks are often time consuming and divert attention from valuable business strategy projects. With an outsourced managed IT service provider taking care of all things technology, your in-house team will be freed up to focus on what they were hired to do in the first place: running and growing your business.
Additionally, managed IT services can bring significant savings. By mitigating technical issues ahead of time, a managed IT provider can protect your business from disruptive and costly downtime. From cyber attacks to hardware failures, our experts know how to tackle all technology risks to your business, improving business continuity so that you can maximise productivity.
Lastly, technology is an essential tool for any modern business. To keep ahead of the curve, you need to optimise your network’s performance, safety and usability. As your managed IT provider, we have the skills to constantly assess your network, identify opportunities for innovation and implement scalable strategies for its evolution. Enjoy peace of mind knowing your technology will be continuously enhanced to help your business thrive.
Ready to reap these benefits? Let’s chat!
How much do managed IT services cost?
Managed IT service providers tend to offer multiple pricing plans, each approved under a Service Level Agreement for your peace of mind. At FOIT Group, the monthly cost of your managed IT services will depend on the degree and breadth of technical support required.
To equip you with the most cost-effective solution, we’ll take the time to determine your business goals and define your optimal IT focus. With a fixed retainer fee in place, you can rest easy knowing there won’t be any climbing costs or hidden expenses. To get started, chat with our team today.