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Careers at FOIT Group

Help clients ‘unlimit possibilities’ and thrive with the right IT focus at the heart of their business.

FOIT Group Career

FOIT Group is a managed service provider on a mission to help businesses navigate IT to secure, blueprint, build and support the right IT focus for their business.

With ONE full-stack IT partner who can capably traverse every aspect of IT (from people-first focused IT strategy to attentive daily support) businesses can focus on what they’re best at – leaving the tech to us.

We pride ourselves on Enterprise grade IT solutions – delivered with nimble, attentive small-team service.

We build partnerships – not technology. It’s a people-first focus which recognises that technology should work hard to solve human problems and build a foundation for bespoke business success. Every business is different.

We are consistently in search of outstanding talent for both full-time and part-time positions. If you are an IT professional aiming to advance your career, please explore the available job opportunities listed below.

Current Opportunities:

Top

Senior Support Engineer - Level 3

  • Take ownership of complex technical challenges in a values-led, high-performing MSP
  • Competitive salary depending on experience
  • Supportive team culture with real growth, no ego, and strong leadership visibility
  • Join a future-focused MSP delivering cloud, cybersecurity, and infrastructure excellence

Step In. Stand Up. Own It.

We’re looking for a full-time Level 3 Support Engineer to join our Sydney CBD office. This senior-level position is ideal for someone with proven technical depth who’s also comfortable guiding others and engaging directly with clients.

You’ll act as the primary escalation point for infrastructure, networking and systems issues, while also leading client-facing projects and mentoring junior staff. The environment is fast-paced and varied, offering exposure to a range of enterprise technologies and vendor platforms.

Responsibilities include:

  • Providing Level 3 support across cloud, infrastructure and systems
  • Owning escalation tickets from the service desk (networking, security, systems)
  • Leading cloud and on-prem projects including Azure and Microsoft 365 deployments
  • Scoping solutions and providing pre-sales support with vendors
  • Supporting junior engineers with day-to-day mentoring and technical guidance
  • Managing and improving internal and client-side infrastructure environments
  • Championing vendor platforms (e.g. Microsoft, N-able, SentinelOne, PRTG)
  • Maintaining technical documentation and improving SOPs
  • Conducting cybersecurity benchmarking (Essential Eight, NIST, Microsoft Secure Score)
  • Supporting virtualised environments (Hyper-V, VMware, Windows Server)
  • Writing scripts (PowerShell and/or Python) to automate and streamline operations
  • Troubleshooting across web infrastructure (Windows, Linux, ColdFusion, PHP, IIS, NGINX)

Your Toolkit: Technical, Tactical, Team Player

You’re a self-directed engineer with a strong technical foundation and a focus on doing the job right. You’re also a collaborator — someone who supports their team, communicates well, and enjoys being part of a growth-minded, quality-focused environment.

To qualify, you’ll need:

  • A TAFE or university degree in a relevant field
  • 3+ Microsoft certifications
  • 3+ years experience in a technical MSP or IT services role
  • Must be an Australian Citizen or Permanent Resident, with a valid Australian driver’s license

You’ll also bring:

  • Advanced troubleshooting skills across Microsoft 365, Azure, Windows 10/11
  • Experience with cloud and hybrid deployments (IaaS, PaaS, Office, Intune, Exchange Online, SharePoint)
  • Deep understanding of network and security tools (firewalls, VPNs, switching, PRTG, SentinelOne)
  • Confidence in virtualisation (Hyper-V, VMware) and scripting (PowerShell or Python)
  • Exposure to development-side infrastructure support (PHP, ColdFusion, IIS, NGINX, Linux)
  • Familiarity with pre-sales architecture and project delivery
  • Excellent client-facing skills and the ability to communicate clearly with technical and non-technical audiences
  • A strong commitment to teamwork, quality, and continuous improvement

Why People Join and Why They Stay

This role offers a competitive salary with flexibility for the right candidate.

You’ll also receive:

  • Employer-paid certifications and continuous training
  • Exposure to enterprise-grade tech and vendor platforms
  • Hands-on mentoring and leadership engagement
  • Personalised career development pathways
  • Supportive, close-knit team culture without bureaucracy
  • Sydney CBD office location, currently undergoing a full renovation
  • Regular social events and a collaborative team atmosphere

If you share our passion for technology, strive for improvement and motivated by client success, you will thrive being part of our team – apply today by emailing [email protected] and join FOIT Group.

Support Engineer - Level 2

  • Take ownership of technical challenges in a values-led, high-performing MSP
  • Competitive salary reflecting your experience
  • Supportive team culture with real growth, no ego, and strong leadership visibility
  • Join a future-focused MSP delivering cloud, cybersecurity, and infrastructure excellence

Step In. Grow. Level Up.

We’re looking for a full-time Level 2 Support Engineer to join our Sydney CBD office. This position is ideal for someone with solid technical skills who’s eager to build on their expertise, contribute to projects, and provide excellent client-facing support in a fast-paced MSP environment.

You’ll be a crucial part of the service desk, assist with infrastructure and cloud projects, and work closely with senior engineers to deliver high-quality outcomes. The role offers exposure to a variety of enterprise technologies and vendor platforms while giving you the chance to grow toward more senior responsibilities.

Responsibilities include:

  • Providing Level 2 support across cloud, infrastructure, and systems
  • Handling escalation tickets from the service desk (networking, security, systems)
  • Assisting with cloud and on-prem projects including Microsoft 365 and Azure deployments
  • Supporting Microsoft 365 implementations (Intune, SharePoint, Exchange Online, migrations)
  • Contributing to cybersecurity initiatives (EDR/MDR/XDR, Essential Eight, Microsoft Secure Score)
  • Supporting server and network infrastructure (virtual servers, firewalls, routers, switches)
  • Maintaining internal and client-side environments, including security patching
  • Writing and maintaining scripts (PowerShell and/or Python) to streamline routine tasks
  • Documenting incidents, project work, and technical processes for collaboration and knowledge sharing

Your Toolkit: Skilled, Supportive, Growth-Minded

You’re a capable engineer with a solid technical foundation and a desire to keep developing. You’re also a team player who communicates clearly, supports colleagues, and takes pride in delivering reliable solutions for clients.

To qualify, you’ll need:

  • A TAFE or university degree in a relevant field
  • 1–2 Microsoft certifications (with a willingness to gain more — we’ll support you)
  • 2+ years’ experience in a technical MSP or IT services role

You’ll also bring:

  • Troubleshooting skills across Microsoft 365, Azure, Windows 10/11
  • Experience with cloud and hybrid deployments (Office, Intune, Exchange Online, SharePoint)
  • Familiarity with networking and security tools (firewalls, VPNs, switching, PRTG, SentinelOne)
  • Knowledge of virtualisation (Hyper-V, VMware) and scripting (PowerShell or Python)
  • Excellent communication skills with both technical and non-technical users
  • A strong commitment to teamwork, quality, and continuous improvement
  • Must be an Australian Citizen or Permanent Resident, with a valid Australian driver’s license

Why People Join and Why They Stay

This role offers a competitive salary with flexibility for the right candidate.

You’ll also receive:

  • Employer-paid certifications and continuous training
  • Exposure to enterprise-grade tech and vendor platforms
  • Hands-on mentoring from senior engineers and leadership engagement
  • Personalised career development pathways, including progression to Level 3
  • Supportive, close-knit team culture without bureaucracy
  • Sydney CBD office location, currently undergoing a full renovation
  • Regular social events and a collaborative team atmosphere

If you share our passion for technology, are motivated by client success, and thrive in a values-led environment, you’ll love being part of our team.

If you share our passion for technology, strive for improvement and motivated by client success, you will thrive being part of our team – apply today by emailing [email protected] and join FOIT Group.