IT Support & Service Desk

Empower your employees, safeguard your systems and facilitate your long-term strategy with business IT solutions in Sydney.

Tired of sluggish responses from your current IT provider? Wasting time on tech troubles? Concerned about cyber security?

Regardless of the issue or industry, your business requires a proactive IT support provider. FOIT Group offers end-to-end business IT support in Sydney to help streamline technical operations and overcome obstacles without delay. Whether a small start-up or a large corporation, we can deliver reliable business IT solutions via our 24/7 service desk.

Maximise uptime with FOIT Group. We’ll take care of the information technology so that you can concentrate on your core business.

Save with Tailored Solutions

Get cost-effective IT support customised to your needs and objectives. Leveraging the latest technology and proven processes, we deliver robust solutions for every budget.

Gain More Time to Grow

Your time is too valuable to spend on technical investigations. With responsive business IT support services, you can focus on the business-critical tasks that drive success instead.

Enjoy Peace Of Mind

Rest assured knowing your business’s IT infrastructure is protected against cyber threats, thanks to continuous network security monitoring and always up-to-date safety measures.

Optimise operations with always-on IT support.

Technology should boost business efficiencies, not block them. That’s why our specialists are committed to taking the frustration out of your IT infrastructure. Discover comprehensive IT support and services for businesses of all sizes.

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Monitoring & Maintenance

Sustain business continuity with always-on solutions that monitor your IT system, conduct routine maintenance and identify issues instantly. From managed servers and networks to policy and patch management, we can help to ensure your system remains up and running.

24/7 IT Service Desk

Available day and night, our certified IT technicians will resolve your issues rapidly. Whether you need assistance with an everyday task or require urgent action for a critical issue, simply contact our service desk to arrange onsite or remote business IT support.

Cyber Security

Keep your data safe with robust network security that is always up to date. Our IT specialists can perform a thorough security audit to examine your risk profile and protect against cyber threats in a stress-free and cost-effective manner.

Disaster Recovery Plans

We can help you to devise and action a disaster recovery plan - a vital component for business continuity. Our rigorous and dynamic plans utilise proven data backup, restoration and replication procedures to minimise the impact of IT failure on your operations.

Cloud Solutions

Need support with cloud migration or troubleshooting? With our seamless IT services in Sydney, your team can communicate and share content from anywhere in the world without requiring new infrastructure.

Your Trusted IT Service Desk

Our 24/7 IT monitoring and service desk ensures that issues are detected in real-time and can be rectified as soon as possible.

  • Support & Service Desk
  • Managed IT Support
  • Managed Infrastructure
  • Managed Networks
  • Managed Security
  • Managed Backup Solutions
  • Proactive Monitoring and Maintenance
  • Hosted Exchange
  • Hosted Servers (VPS)
  • Private, Public and Hybrid Cloud Solutions
  • Cloud Email Solutions
  • Private Cloud Storage
  • Co-Location Services
  • Servers and Infrastructure (IaaS)
  • Desktops As A Service (DaaS)
  • Web Hosting
  • Hosted PBX/VOIP Solutions
  • Disaster Recovery
  • Bring Your Own Device (BYOD) Connectivity Solutions
  • Data and Internet Links
  • Business Telephony
  • Private Networks

Minimise downtime with rapid and reliable business IT support in Australia.


Unlock your full business potential with the right IT focus

Comprehensive Services

We can tackle any IT issue. Renowned for exceptional client service, our dedicated account managers and certified technicians offer unrivalled expertise in all areas of IT support - from security and compliance to connectivity and cloud solutions.

Guaranteed Response Times

To minimise downtime, businesses require fast and reliable IT solutions. As an IT company in Sydney, our local technicians provide prompt onsite and remote support services backed by a 100%-guaranteed Service Level Agreement (SLA).

No Climbing Costs

Obtain the business IT support you need through a fixed-fee retainer or on-demand break-fix basis. With clear and flexible pricing packages tailored to your business requirements, you can be confident in your costs from the outset.

Proactive Assistance

24/7 monitoring and maintenance services help to flag any concerns as they unfold so that they can be resolved as soon as possible. By rectifying IT issues before they impact operations, we will help you to improve business continuity and enhance efficiencies.

Scalable Solutions

Our experienced technicians will deliver the most effective technology support for your requirements, now and in the future. Discover long-term solutions designed for your specific IT system, which can be scaled up or down as your business grows.

Cyber Security Specialists

We utilise our expert knowledge in IT security, PCI compliance and penetration testing to protect you against reputational damage and data loss. From system hacks to hardware malfunctions, we know how to mitigate technology risks and their effects on your business.

Frequently Asked Questions


Does my business need IT support?

Yes. In our increasingly technological world, your IT infrastructure is an essential tool for both daily operations and long-term growth. Therefore, all businesses should ensure their networks are reliable, secure and scalable with the right IT support company.

System downtime not only impedes your team’s ability to perform their roles, but it can also in turn affect customer satisfaction. What’s more, employees often get caught up in troubleshooting and general IT upkeep – time-consuming tasks that divert attention from core responsibilities.

Don’t squander resources or risk your reputation with slow, malfunctioning or overly-complex technology.

As a leading IT support provider in Sydney, FOIT Group can maximise uptime with dependable and up-to-date solutions customised to your requirements. Our managed IT support professionals will regularly assess your network to identify new opportunities and action recommendations that support your business as it grows.

What IT services do small businesses need?

Research suggests that only 17% of small businesses are achieving their technology goals. However, to keep your small business running smoothly and take success to the next level, it’s important to take advantage of robust business IT services.

From connectivity and cyber security to web hosting and data backup, an IT service provider can manage the technological components of running your business, so that you concentrate on running the day-to-day.

For many small businesses, it is not feasible to hire an in-house IT team to manage the above tasks. However, thanks to advancements in cloud computing and IT management software, outsourced IT solutions are now more affordable for businesses of all sizes.

Need IT services for a small business? To gain business IT support that can scale with your growth, please call us today on 1300 556 123.

What types of businesses do you provide support for?

At FOIT Group, we provide IT support for businesses of all sizes and sectors, including but not limited to Financial Services, Education, Trades, Medical, Legal and Retail.

No matter the scale or complexity of your needs, our goal is to identify and implement lasting IT solutions that will enhance your performance and productivity for years to come.

To learn more about how outsourced IT support can help your business, please call us today on 1300 556 123.

Can you tailor business IT support?

Yes. We understand that every business is unique, and therefore requires tailored IT support to solve its issues and enhance efficiencies most effectively.

That is why we take the time to pinpoint your current and future network requirements from the outset, working with you to develop scalable solutions that make sense for your team, data and budget.

To get started with business IT support from FOIT Group, please call us today on 1300 556 123.

My network is outdated, but my business is on track to grow. Should I update my IT infrastructure now?

Your IT infrastructure should be designed to grow with your business, adapting to meet the evolving demands of your stakeholders. If you think your existing network will struggle to facilitate expansion, we can work with you now to implement immediate performance upgrades, as well as flexible, future-proof solutions that can be scaled up or down as required.

To receive personalised advice on your IT infrastructure, please call our team today on 1300 556 123.

Leverage efficient and cost-effective business IT support today.